We are introducing changes to the Claims Portal to allow Compensators to maintain and amend their own entries on the Index.

What this means for you (Compensators Only) 

  • Compensators will need to create two new roles within their Claims Portal Admin team:
    •  New “Insurer Index Manager” role to add, update and request removal from the Insurer Index on the Portal. 
    • “Insurer Index Deletion Approver” role to approve removal of lines from the Insurer Index.  

Important information for COMP & CR REST users

·         Changes to the API will be introduced ahead of a full November release, with updates available in Integration from late June 2026 to allow users time to prepare for the November 2026 deployment.

·         Users are required to adopt this change by November 2026, after which it will be mandatory.

·         It should also be noted that the update to printable documents and the getPrintableDocument method communicated here (https://www.claimsportal.org.uk/news/news-and-updates-2026/updates-to-printable-documents/) will also become mandatory in November 2026. 

If you have any questions regarding the enhancement, please contact us at ClaimsPortal@mib.org.uk.

Kind regards,

Claims Portal Ltd

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